At AHS Ventures Ltd, we are committed to providing excellent service to every customer. However, we understand that sometimes things may not go as expected. If that happens, we value your feedback—it helps us resolve any issues and improve how we support you moving forward.
If you have a concern or are dissatisfied in any way, we are here to help and will handle your complaint fairly and professionally.
You can contact us using any of the following methods:
To help us investigate and respond quickly, please include the following information:
Once we receive your complaint, we will acknowledge it within 5 working days and aim to resolve it within 10-12 working days. If we require more time, we will keep you informed and provide a timeline for resolution. If you’re not satisfied with our response, you can request an escalation. We will review your case again and aim to reach a fair resolution within an additional 5 working days. We’re here to support you and ensure your experience with us is as smooth as possible.
